Paul Kelly

In this insightful chat, Paul Kelly, a former CPA turned successful home-services executive, shares his journey from growing Parker & Sons to national prominence. He emphasizes critical thinking for better outcomes and the importance of ongoing training in enhancing decision-making. Paul outlines the four pillars of effective leadership—think, implement, operate, and lead—and discusses how to build a people-first culture. He also highlights the value of equity programs in creating wealth for employees and the risks of industry consolidation.

In this discussion, Paul Kelly, former CEO and creator of the Raising Goats Program, dives into his journey of transforming Parker & Sons into a top home services provider. He emphasizes developing strong leaders who can thrive independently within businesses. Paul explores the importance of fostering a winning culture, sharing humorous anecdotes, and highlights the innovative training programs aimed at empowering contractors. He shares insights on the role of technology in the industry and underlines the significance of simplicity in processes for sustainable growth.

Industry titans Paul Kelly and Jonathan Bancroft share wisdom on customer-centric approach, leadership training, achievable growth goals, and avoiding contractor mistakes. Topics include building successful businesses, the value of training programs, and celebrating small wins for continuous improvement.

Join HVAC legend Paul Kelly, who grew Parker & Sons from $7 million to $250 million, and sales expert Serena Lara as they unveil their groundbreaking "Table Close" method. Discover the secrets behind their sales recovery system, which transforms objections into opportunities. They share empathetic communication strategies, the fine balance of following up without being pushy, and psychological techniques that make large purchases feel manageable. Tune in to learn how to turn a 'no' into a 'yes' with effective sales practices!

Paul Kelly, the driving force behind Parker & Sons, transformed the company from $7 million to a whopping $250 million by prioritizing company culture. He shares insights on creating memorable 'ta-da moments' for customers and discusses strategies for sustainable growth that focus on employee well-being. Kelly emphasizes strong leadership during challenges, fostering a culture of accountability, and the importance of enjoying the entrepreneurial journey. He also reflects on legacy, family, and the joys of grandparenting, blending personal stories with business wisdom.