Marty Kausas
Co-founder of Pylon and one of the company's product and strategy leads; discusses founding story, company culture, and product vision for B2B customer support.
Top 3 podcasts with Marty Kausas
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33 snips
Oct 31, 2025 • 48min
Pylon: Reimagining B2B Customer Support
Marty Kausas and Advith Chelikani, co-founders of Pylon, share their journey transforming B2B customer support. They discuss their scrappy culture, living together, and the media's portrayal of their work ethic. The duo explains how they set Pylon apart from traditional support platforms by unifying teams and leveraging AI for actionable insights. They also emphasize their commitment to building in public and targeting high-growth markets, projecting a long-term vision of evolving customer interactions with AI-driven workflows.
18 snips
Dec 19, 2024 • 1h 7min
YC said his idea "would never work". So he lived in his office for months—then raised $17M from a16z in 14 days. | Marty Kausas, founder of Pylon
Marty Kausas, founder of Pylon—a B2B customer support platform—shares his incredible journey from living in the office with his co-founders to raising $17M in just 14 days. They started by messaging 120 potential customers daily, leading to customer feedback that shaped their product. Despite initial skepticism from Y Combinator, Marty's determination paid off with rapid funding rounds. He discusses the importance of personal connections, project management over people management, and his innovative approach to fundraising and team dynamics.
Nov 18, 2025 • 19min
How I Raised $17M in 14 Days | Pylon, Marty Kausas | EO
Marty Kausas, co-founder and CEO of Pylon, a cutting-edge B2B customer support platform, shares his journey of raising $20 million from top investors like Andreessen Horowitz and Y Combinator. He discusses the intense challenges of "Pivot Hell" and the discipline required to thrive in startup life. Marty recounts how Pylon achieved $120K in ARR and secured initial funding in just six days. He emphasizes the importance of relentless work ethic and how AI is transforming customer support, pushing the boundaries of innovation in the industry.
