KeyAnna Schmiedl

KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, joins to explore the fascinating intersection of AI and the workplace. They discuss how AI can enhance productivity while ensuring the human touch remains vital. KeyAnna emphasizes the need for transparency, humility, and authenticity in HR roles as technology evolves. The conversation is enriched with humor and personal stories, highlighting the balance between embracing AI's efficiency and prioritizing emotional support in professional settings.

KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, urges leaders to ditch outdated engagement scores and embrace recognition as a cultural compass. She reveals how traditional HR metrics often overlook the true employee experience. KeyAnna discusses recognition moments that shine a light on team dynamics and core values, providing insights into who’s thriving or struggling. Learn how to leverage recognition data to foster a healthier, more sustainable workplace culture, rather than relying on rear-view metrics.

KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, sheds light on the evolving landscape of leadership and workplace culture. She emphasizes that kind leaders can still enforce high standards. The discussion navigates AI's role in enhancing, not replacing, human elements at work. KeyAnna highlights the shift from compliance-focused HR to a human experience-centric approach, while addressing pitfalls of over-accommodation. Insights on building resilience, cultivating psychological safety, and striking a balance between support and accountability are also explored.