HR Leaders Why Your Recognition Strategy Isn’t Working (And How to Fix It)
Sep 15, 2025
KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, dives into the evolving landscape of employee recognition. She discusses the importance of transforming recognition strategies to focus on personalization and immediate acknowledgment. KeyAnna highlights how AI can enhance, rather than replace, human connections in the workplace. Plus, she emphasizes why trust and authenticity are crucial in HR practices. A fun twist includes light banter about HR decor, illustrating the need for creativity even in serious corporate cultures.
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Recognition Data Becomes Strategic Intelligence
- Recognition data reveals connection patterns, values lived, and hidden contributors across an organization.
- AI can surface those patterns to turn human moments into actionable organizational insights.
Use AI To Create Just-In-Time Connections
- Use AI to prompt timely human interactions like mentorship asks and skill-based introductions.
- Let AI suggest unexpected colleagues to expand networks and build new internal connections.
Keep Humans In The Recognition Loop
- AI should nudge humans to complete the act of recognition rather than fully automating it.
- Human editors keep authenticity while AI extracts moments from meeting notes or calls.