Future Ready Leadership With Jacob Morgan

Sparks: How Recognition Shows Your Real Culture Beyond Engagement Scores

Jul 11, 2025
KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, urges leaders to ditch outdated engagement scores and embrace recognition as a cultural compass. She reveals how traditional HR metrics often overlook the true employee experience. KeyAnna discusses recognition moments that shine a light on team dynamics and core values, providing insights into who’s thriving or struggling. Learn how to leverage recognition data to foster a healthier, more sustainable workplace culture, rather than relying on rear-view metrics.
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ANECDOTE

Lucy Earring Search Metaphor

  • Lucy searching for her earring in the wrong place illustrates misleading data focus.
  • Leaders often measure culture where data is easiest to find, not where it truly lives.
INSIGHT

Recognition Reveals True Culture

  • Recognition data reveals true workplace dynamics and culture.
  • It shows actual behaviors, team influencers, and value alignment beyond titled roles.
INSIGHT

Recognition Data Enables Real-Time Leadership

  • Traditional metrics are rear-view mirrors, inadequate for real-time leadership.
  • Recognition data helps spot burnout, skills, and retention risks early, enabling proactive management.
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