KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, urges leaders to ditch outdated engagement scores and embrace recognition as a cultural compass. She reveals how traditional HR metrics often overlook the true employee experience. KeyAnna discusses recognition moments that shine a light on team dynamics and core values, providing insights into who’s thriving or struggling. Learn how to leverage recognition data to foster a healthier, more sustainable workplace culture, rather than relying on rear-view metrics.
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question_answer ANECDOTE
Lucy Earring Search Metaphor
Lucy searching for her earring in the wrong place illustrates misleading data focus.
Leaders often measure culture where data is easiest to find, not where it truly lives.
insights INSIGHT
Recognition Reveals True Culture
Recognition data reveals true workplace dynamics and culture.
It shows actual behaviors, team influencers, and value alignment beyond titled roles.
insights INSIGHT
Recognition Data Enables Real-Time Leadership
Traditional metrics are rear-view mirrors, inadequate for real-time leadership.
Recognition data helps spot burnout, skills, and retention risks early, enabling proactive management.
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Most leaders manage culture with dashboards that measure what's easy, not what's true. In this episode of Leadership Spark, KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, challenges leaders to stop relying on outdated engagement scores and start looking at what really drives culture: recognition. She explains why traditional HR data misses the lived employee experience and how recognition moments reveal the hidden influencers, team dynamics, and unspoken values shaping your organization every day. KeyAnna unpacks how recognition isn’t just a feel-good perk, but a source of human intelligence that shows who’s thriving, who’s struggling, and where your culture is strongest or weakest. Learn how to stop leading with rear-view metrics and start using recognition data to shape your culture in real time.
AI without purpose doesn’t serve people. It’s why many companies have tried, and few have succeeded.
Workhuman is one of them. With the groundbreaking release of Human Intelligence, Workhuman combines AI with real recognition data to help leaders do right by their people, and their organization.
It’s how you spot burnout before it leads to turnover. Or discover hidden strengths before they’re overlooked. It’s how you build a culture that’s not only productive—but sustainable. That’s what future-ready leadership looks like.
Learn more at Workhuman.com and see how Human Intelligence is helping the most forward-thinking companies lead with insight, empathy, and impact.
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