Frances, a leadership expert with experience mentoring students, joins Anne, an advocate for growth mindset in relationships and leadership. Together, they reveal ways to create environments that encourage success through high standards and genuine care. Frances shares her leadership journey, highlighting both successes and pitfalls. Anne emphasizes the importance of resilience in parenting and professional settings. They discuss transforming tough love into supportive interactions, urging listeners to cultivate authentic connections that foster growth and satisfaction.

Nai’a is a product operations manager at an education technology company that has gone through a major restructuring. With a shifting team and a brand new manager, she struggles to make sure her colleagues recognize the value of her work and what she needs to continue achieving success in her role. Anne and Frances help Nai’a reframe her mindset to be around approaching the situation with curiosity rather than judgment, effectively communicating her needs, and seeing her manager as a collaborator. Hosted on Acast. See acast.com/privacy for more information.

When Carl started working at a green-energy company, there were 50 employees. Now, Carl is in management and the company has ballooned to 400 employees. Recently, he’s noticed that some of the new hires don’t want to engage with the company’s inclusive culture, and that’s creating friction. With the help of Anne and Frances, Carl discovers that the problem isn’t about a few toxic employees — it’s the culture of conflict aversion at the company. Transcripts for Fixable are available at go.ted.com/fixablescripts. Hosted on Acast. See acast.com/privacy for more information.

Frances, a content creator and advocate for Black maternal health and mental health, shares her personal experience as a neurodivergent Black woman. Topics include dyslexia, sensory processing disorder, cultural differences in manifestation, challenges with identifying learning disabilities, balancing privacy and sharing information, impactful childhood accommodations, and functioning in the workplace as an adult with accommodations.

Anne and Frances, experts in trust, discuss how to fix trust breakdowns using Uber as a case study. They explain the three pillars of trust - authenticity, empathy, and logic - and provide actionable solutions to strengthen trust in organizations.