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Cherolyn Knapp

Workplace conflict expert from the High Conflict Institute, bringing experience as a lawyer, mediator, and workplace investigator to offer insights on emotional management.

Top 3 podcasts with Cherolyn Knapp

Ranked by the Snipd community
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Mar 28, 2024 • 42min

Defusing Workplace Drama: Expert Advice for Managing High Conflict Personalities

Cherolyn Knapp joins hosts to discuss managing high conflict personalities at work. They talk about identifying subtle signs of high conflict behavior, using 'EAR' statements for communication, and supporting targets of high conflict. Strategies for empowering individuals, setting limits effectively, and introducing workplace coaching program are highlighted.
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Mar 6, 2025 • 32min

Calm Before Think: Mastering Emotional Management in Professional Settings

Cherolyn Knapp, a workplace conflict expert from the High Conflict Institute and experienced lawyer and mediator, shares her insights on emotional management in professional settings. She discusses the phenomenon of emotional contagion and how unmanaged emotions can escalate conflicts. Cherolyn introduces practical techniques like the 'calm before think' approach, grounding exercises, and positive self-talk to foster resilience. The importance of investing time in emotional management is emphasized, demonstrating how it can enhance productivity and workplace harmony.
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Mar 2, 2023 • 45min

High Conflict Workplace Investigations with Guest Host Cherolyn Knapp and Guest Bob Stenhouse

Guest co-host Cherolyn Knapp and guest Bob Stenhouse, founder of Verita, discuss high conflict workplace investigations, challenges posed by people with high conflict personalities, building rapport with interviewees, use of BIFF in investigations, DARVO concept, and recommendations for employers to address bullying and harassment.