Ankit Jain

In this engaging discussion, Ankit Jain, CEO and co-founder of Infinitus Systems, shares insights on leveraging AI-powered voice agents to tackle healthcare workforce shortages. He highlights how these technologies automate repetitive tasks like benefits verification, allowing human talent to focus on patient care. Ankit also reflects on the evolution of his company, scaling to over five million patient interactions. The conversation delves into the importance of integrating technical and human safeguards to mitigate AI errors, ensuring a safer healthcare environment.

Ankit Jain, co-founder and CEO of Infinitus Systems, shares his expertise on voice-based AI in healthcare. He reveals how AI is transforming high-stakes medical calls, emphasizing the shift from traditional communication methods like phones and faxes. Ankit predicts that while many health systems will attempt to build their own AI agents by 2026, most will revert to vendors by 2027. He also discusses potential risks, the importance of safety regulations, and how AI can ultimately enhance personalized care in the industry.

Ankit Jain, Founder of Infinitus and former VC at Google’s Gradient Ventures, shares his groundbreaking journey in voice AI for healthcare. He discusses the hurdles of starting in 2018 with rudimentary tech and how he persuaded major enterprise clients to embrace automation. Ankit reveals insights on maintaining trust with customers and securing internal champions to fuel growth. He emphasizes that the search for product-market fit is ongoing and highlights the emotional rollercoaster of entrepreneurship in the complex healthcare landscape.