647: Holding People Accountable Without Authority, with Bonni Stachowiak
whatshot 20 snips
Sep 25, 2023
Discover how to hold others accountable without the formal authority that often comes with leadership. The discussion covers the challenges of navigating accountability in organizations and introduces the 'working genius' concept to boost collaboration. Learn practical strategies for managing effective meetings and fostering a positive mindset. Delve into the complexities of dealing with narcissistic coworkers with tips for maintaining detachment and setting team values. Personal accountability is highlighted as key to effective leadership.
36:06
forum Ask episode
web_stories AI Snips
view_agenda Chapters
menu_book Books
auto_awesome Transcript
info_circle Episode notes
volunteer_activism ADVICE
Holding Others Accountable Without Authority
When holding others accountable without authority, start by understanding their motivations.
Make the work visible through timelines or dashboards, but avoid naming individuals to maintain respect.
insights INSIGHT
Altitude Differences in Working Genius
People are energized by different levels of altitude, from 30,000 feet to ground level.
Recognize these differences to influence others effectively, especially those in executive roles.
volunteer_activism ADVICE
Dealing with Narcissists
Remember that dealing with a narcissist is rarely personal; it's their pattern of behavior.
Avoid direct battles with narcissists, especially publicly, as it's unproductive.
Get the Snipd Podcast app to discover more snips from this episode
A Better Way to Understand Your Gifts, Your Frustrations, and Your Team
Patrick Lencioni
In this book, Patrick Lencioni introduces a framework that categorizes individuals into six types of working geniuses: Wonder, Invention, Discernment, Galvanizing, Enablement, and Tenacity. These geniuses are aligned with different stages of work—ideation, activation, and implementation—and highlight the importance of recognizing and leveraging individual strengths to enhance productivity and job satisfaction. Lencioni argues that when people work within their natural talents, they experience greater fulfillment and success, and teams become more effective and collaborative. The book also emphasizes the need to design roles around individuals’ working geniuses rather than traditional task-based job descriptions.
The Success Factor
Developing the Mindset and Skillset for Peak Business Performance
Ruth Gotian
Ruth Gotian's "The Success Factor" provides a practical framework for understanding and leading high-performing individuals. The book delves into the unique characteristics and motivations of high achievers, offering insights into how to foster their growth and maximize their contributions. Gotian's research-based approach emphasizes the importance of autonomy, mentorship, and intrinsic motivation in retaining top talent. The book challenges traditional management approaches, advocating for a more supportive and empowering leadership style. Ultimately, "The Success Factor" equips leaders with the tools to cultivate a high-performing culture within their organizations.
First Break All the Rules
Marcus Buckingham
Curt Coffman
First, Break All the Rules is a self-help book based on extensive research involving 80,000 interviews with managers across 400 companies. It emphasizes the importance of treating employees as individuals, focusing on their strengths rather than weaknesses, and measuring outcomes rather than processes. The book provides actionable advice for managers to improve employee satisfaction and performance by challenging conventional management norms.
How to Win Friends and Influence People
Dale Carnegie
First published in 1936, 'How to Win Friends and Influence People' by Dale Carnegie is a timeless guide to improving interpersonal skills. The book is divided into four main sections: Six Ways to Make People Like You, Twelve Ways to Win People to Your Way of Thinking, and Nine Ways to Change People Without Giving Offense or Arousing Resentment. Carnegie's principles emphasize the importance of genuine interest in others, active listening, and avoiding criticism and argument. The book offers practical advice on how to build strong relationships, communicate effectively, and influence others by aligning their self-interest with yours. It has been a cornerstone of personal development and business success for generations[2][3][5].
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions
Lisa asks about the best ways to hold others accountable when you don’t have positional authority.
John wonders about our perspective on dealing with narcissists in the workplace.
Patrick is curious how we might (or might not) mediate a conflict between two employees.
Priya notices the focus on underperforms in organizations and asks how this tendency might get shifted a bit.
Resources Mentioned
The 7 Habits of Highly Effective People* by Stephen R. Covey
The Success Factor* by Ruth Gotian
The 6 Types of Working Genius* by Patrick Lencioni
Related Episodes
How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164)
How to Influence Many Stakeholders, with Andy Kaufman (episode 240)
How to Benefit From Conflict, with Susan Gerke (episode 263)
How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358)
How to Lead and Retain High Performers, with Ruth Gotian (episode 567)
How to Help Team Members Find the Right Work, with Patrick Lencioni (episode 610)
How to Start Better With Peers, with Michael Bungay Stanier (episode 635)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.