The Innovation Show

EP531 Wendy Smith - Both/And Thinking Part 3

Jun 27, 2024

Wendy Smith, co-author of 'Both/And Thinking,' discusses the role of emotions in problem-solving and the importance of embracing discomfort for innovation. Topics include tools for managing tensions, pausing for reflection, dynamic adaptation, case studies on Honda and Unilever, leadership in paradox management, and practical tips for leaders.

49:44

Creator website

Episode guests

Wendy Smith

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Emotions are essential for problem-solving, surpassing mere mindset.

Creating comfort with discomfort involves acknowledging fears and reframing responses.

Deep dives

The Power of Emotions in Problem-Solving

Emotions play a crucial role in problem-solving, moving beyond mere mindset. Wendy Smith emphasizes using emotions as a resource rather than a hindrance. By recognizing and embracing emotions such as fear and anxiety, individuals can navigate tensions effectively to find creative solutions.

Intro

3min

Embracing Discomfort and Enhancing Adaptability

19min

Exploring the Honda Effect: Emergent Mindset vs. Planned Strategy

4min

Navigating Leadership Challenges through Paradoxes and Higher Purpose

10min

Navigating Paradoxes in Innovation and Leadership

6min

Embracing Paradoxes in Business

8min

Understanding Emotional Dynamics for Creative Problem Solving with Wendy Smith

In this episode, Aidan is joined by Wendy Smith, co-author of 'Both/And Thinking,' to discuss the crucial role of emotions in addressing creative tensions and solving tough problems. Wendy emphasises moving beyond cognitive approaches to engage the heart, recognising and honouring emotions as vital to navigating uncertainty and innovation. The episode dives deep into actionable tools such as pausing to reflect, broadening perspectives, and dynamically adapting to changing environments. The episode concludes with practical insights from Unilever's approach to managing tensions under Paul Polman's leadership and tips for leaders to embrace paradoxical thinking in their organisations.

00:00 Introduction to Embracing Tensions

02:07 The Importance of Emotions in Innovation

03:45 Tools for Comfort with Discomfort

06:27 The Power of Pausing and Breathing

15:08 Broadening Perspectives for Creative Solutions

18:08 Navigating Organisational Change and Conflict

19:46 The Role of Dynamism in Innovation

22:56 Case Study: Honda's Emergent Strategy

26:09 Case Study: Paul Polman and Unilever

36:59 Leadership and Paradox Management

48:17 Conclusion and Resources

Find Wendy here:

https://bothandthinking.net

And Substack here:

https://wendyksmith.substack.com

Contact Aidan McCullen for Keynote Speaking, Corporate Workshops and Education Tourism to Dublin and California: https://www.linkedin.com/in/aidanmccullen/

https://aidanmccullen.com

Find the Innovation Show on Substack and Website:

https://thethursdaythought.substack.com

https://theinnovationshow.io