Understanding Emotional Dynamics for Creative Problem Solving with Wendy Smith
In this episode, Aidan is joined by Wendy Smith, co-author of 'Both/And Thinking,' to discuss the crucial role of emotions in addressing creative tensions and solving tough problems. Wendy emphasises moving beyond cognitive approaches to engage the heart, recognising and honouring emotions as vital to navigating uncertainty and innovation. The episode dives deep into actionable tools such as pausing to reflect, broadening perspectives, and dynamically adapting to changing environments. The episode concludes with practical insights from Unilever's approach to managing tensions under Paul Polman's leadership and tips for leaders to embrace paradoxical thinking in their organisations.
00:00 Introduction to Embracing Tensions
02:07 The Importance of Emotions in Innovation
03:45 Tools for Comfort with Discomfort
06:27 The Power of Pausing and Breathing
15:08 Broadening Perspectives for Creative Solutions
18:08 Navigating Organisational Change and Conflict
19:46 The Role of Dynamism in Innovation
22:56 Case Study: Honda's Emergent Strategy
26:09 Case Study: Paul Polman and Unilever
36:59 Leadership and Paradox Management
48:17 Conclusion and Resources
Find Wendy here:
https://bothandthinking.net
And Substack here:
https://wendyksmith.substack.com
Contact Aidan McCullen for Keynote Speaking, Corporate Workshops and Education Tourism to Dublin and California: https://www.linkedin.com/in/aidanmccullen/
https://aidanmccullen.com
Find the Innovation Show on Substack and Website:
https://thethursdaythought.substack.com
https://theinnovationshow.io
