10min chapter

The Innovation Show cover image

EP531 Wendy Smith - Both/And Thinking Part 3

The Innovation Show

CHAPTER

Navigating Leadership Challenges through Paradoxes and Higher Purpose

This chapter explores a leadership case study reminiscent of a CEO change at Microsoft, focusing on how the new CEO handled strategic missteps, low morale, and intense competition by embracing paradoxes and an encompassing vision. It emphasizes the necessity of finding a higher purpose, creating conversational spaces, and integrating conflicting ideas to navigate through complexity and foster sustainable growth.

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