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301 - Relationship Management is Product Management

Jun 13, 2022
24:18
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1
Introduction
00:00 • 2min
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2
UserJabs - Ike, What Should I Be Thinking?
02:19 • 3min
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3
What's the First Job of the P M?
05:21 • 2min
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4
What's Uniquely Interesting to Me?
07:08 • 2min
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5
The Power User in Product Marketing and Business Teams
08:53 • 3min
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6
How Do You Think About Lifetime Customer Value?
12:20 • 2min
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7
How to Generate a New User?
14:02 • 2min
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8
Customer Success Manager - Retracting Relationships
16:30 • 2min
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9
The Value of a Champion
18:27 • 2min
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10
The Relationship Between Customer Success and Customer Success
20:27 • 2min
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11
Product Management Is Relationship Management
22:29 • 2min
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Looking for methods to identify and manage power users in your product? In this episode, Christian Kletzl, CEO and co-founder of UserGems how to do this. Plus, he shares why he built the product for humans and not companies. 

TIPM is produced by Feedback Loop, a DISQO company, the agile research platform designed for product and marketing teams. Get access at https://go.feedbackloop.com/start-free-now-tipm to a free trial today. 

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