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301 - Relationship Management is Product Management

This is Product Management

CHAPTER

What's Uniquely Interesting to Me?

When you are starting to grow and you ar that stage when you want to start to realy, you don't measure the impact the customers are having. In our case, we have people that purchased us for ta third time. Like the lifetime value of this person is like hundreds of thousands. And that's why the p m organization should actually more active. Lo think about, how can i maybe broaden the product to have more users? Because previously that might have not been that important. But now if instead of three people using the product, maybe the whole sans organization uses the product, i now have hundreds of people that know my product. Now i contract these people and term tan new company

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