Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11
Introduction
00:00 • 2min
Doorbells, Danger and Dead Batteries, User Research, War Stories
01:43 • 4min
The Importance of Empathy in Research
05:59 • 2min
How to Do User Research
07:44 • 5min
The Power of Stories
12:50 • 2min
The Emotional Rollercoaster of User Research
14:40 • 3min
How Stories Can Help You Feel Emotions
17:46 • 2min
The Importance of Ethics in User Research
19:21 • 5min
How to Be Non-Judgmental in User Research
24:31 • 4min
The Reminiscence of a Lost Client
28:18 • 4min
The Big Bang Theory: A Dramatic Pause
32:33 • 2min