Behavioral Economics: How Understanding the Brain Can Build Your Business
Feb 15, 2024
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Melina Palmer, an expert in leveraging behavioral science to improve business results, discusses the power of framing, reframing, and priming in behavioral economics. She also highlights the effectiveness of close-up pictures and strong testimonials in marketing, and explores the concept of anchoring in decision making. Additionally, she provides insights on optimizing software pricing and tier placement for maximum effectiveness.
Framing, or how you present something, can significantly impact consumer perceptions and appeal.
Priming, by strategically using specific cues or triggers, can influence consumer decision-making in a desired direction.
Deep dives
Framing: How the way you say something impacts decision-making
Framing, in the context of behavioral economics, refers to the idea that how you say something matters more than what you say. An example is using the phrase '90% fat-free' instead of '10% fat' when marketing a food product. This simple reframing can make the product seem more appealing and create a positive perception in the mind of the consumer.
Priming: How pre-existing stimuli influence decision-making
Priming is the concept that something that happens just before a decision point can have an impact on the choice that someone makes. For example, a study showed that people who held a hot drink instead of an iced drink were more likely to rate someone as being warm and friendly. In marketing, using specific imagery, language, or scents can prime consumers and influence their decision-making in a desired direction.
Anchoring: The influence of initial information on decision-making
Anchoring refers to how our brains fixate on a specific number or value and make decisions based on that anchor point. For instance, if a salesperson initially quotes a high price for an item and then lowers it, the lower price appears more attractive. By strategically presenting prices or options, marketers can use anchoring to influence consumer choices.
Relativity: How comparison shapes perception and decision-making
Relativity is the idea that our perception and decision-making are influenced by the context or options presented to us. For example, when shopping for a product, if a more expensive option is initially presented and then followed by a cheaper alternative, the cheaper alternative may be perceived as a good deal. Marketers can leverage relativity by strategically framing and presenting options to steer consumers towards desired choices or offers.
Do you want to increase your conversions? Wondering how to leverage behavioral science to improve your results? To explore how understanding the brain can help your business, I interview Melina Palmer.