Coaching for Leaders 561: How to Reduce Burnout, with Jennifer Moss
Jan 3, 2022
Jennifer Moss, an award-winning journalist and author focused on workplace well-being, discusses the pervasive issue of burnout and its misconceptions. She emphasizes that self-care alone won’t solve burnout and highlights the power of curiosity and empathy in leadership. By fostering genuine conversations, like asking for highs and lows, leaders can better understand their teams. Additionally, Moss advocates for healthy dissent to combat confirmation bias and build trust through vulnerability, crucial for creating a supportive and effective workplace.
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Burnout Definition
- Burnout is workplace stress left unmanaged, according to the World Health Organization.
- It's characterized by disengagement, exhaustion, and cynicism.
Self-Care Isn't Enough
- Self-care alone won't cure burnout, especially in unhealthy work environments.
- Address organizational issues like overwork and lack of support for true change.
Empathy's Role
- Empathy is a crucial leadership skill for reducing burnout.
- Leaders must understand what motivates and harms employees' sense of purpose.
