Think Fast Talk Smart: Communication Techniques

145. Rethinks: The Art of Negotiation, How to Get More of What You Want

155 snips
Jun 4, 2024
Margaret Neale, Adams Distinguished Professor of Management Emerita at Stanford GSB and co-author of "Getting More of What You Want," shares her expertise on negotiation. She emphasizes the importance of viewing negotiations as collaborative problem-solving rather than win-or-lose battles. Neale discusses how emotions play a crucial role in negotiations and offers strategies for effective communication. With anecdotes ranging from humorous to insightful, she highlights key ingredients like empathy and understanding to foster successful negotiations.
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ADVICE

Collaborative Problem-Solving

  • Approach negotiation as collaborative problem-solving, not a battle.
  • Focus on mutual gains and understanding your counterpart's needs.
INSIGHT

Alternatives and Reservation Price

  • Negotiators with better alternatives get better deals because they're willing to walk away.
  • Establish a clear reservation price (your walk-away point) and stick to it.
ADVICE

Set Aspirations

  • Set a realistic aspiration (your optimistic target) to avoid anchoring your expectations too low.
  • Expectations strongly influence negotiation outcomes.
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