

Practice Owners Manual Series, Part 6 - Patient Care Coordinator With Adam Robin
Jul 30, 2024
In this insightful chat, Adam Robin, an expert in private practice management, delves into the pivotal role of a Patient Care Coordinator (PCC). He emphasizes how PCCs enhance teamwork and practice efficiency through effective scheduling and patient engagement. Adam shares innovative recruitment strategies prioritize personality traits and communication skills. He also discusses the importance of clear job descriptions and key performance indicators to measure success. Discover how strong PCCs can elevate patient satisfaction and streamline clinic operations!
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
Unlocking the Role of Patient Care Coordinators
01:39 • 7min
Essential Qualities of a Patient Care Coordinator
09:00 • 2min
Recruitment Strategies for Patient Care Coordinators
10:40 • 7min
The Role of Patient Care Coordinators and Exciting Upcoming Conference Announcement
18:02 • 3min
Optimizing Clinic Operations with KPIs
20:50 • 16min
Optimizing Patient Care Coordination for Successful Practice Management
37:01 • 3min