Wisdom From The Top with Guy Raz

Best Buy: Hubert Joly

Jun 28, 2023
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ANECDOTE

Pea Soup and Operations

  • At McKinsey, Hubert Joly's first project involved a Swiss jam and canned food manufacturer.
  • He spent the winter in the Netherlands, eating pea soup and learning about operations.
ADVICE

Purpose Over Profit

  • A company's purpose is not to make money; financial performance is an outcome, not a goal.
  • Focus on people, customers, and financials—refuse the tyranny of "or" and embrace the "and."
ANECDOTE

First Leadership Test

  • Joly's first leadership role at EDS France involved 3,000 people, a daunting task.
  • He prioritized diagnosing the company's issues with the team around people, customers, and financials.
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