3min chapter

Wisdom From The Top with Guy Raz cover image

Best Buy: Hubert Joly

Wisdom From The Top with Guy Raz

CHAPTER

The Importance of Focusing on the Customer

Best Buy will be like the Colisseum where "gladiators come and fight for the interest of the customers," says Huizenga. You're going to see Google there, you're going to sees Apple there, you'll see Amazon there. We have everybody. Take any major tech company. They have a significant presence, associates, especially trained. And so you need help or want help and we're the place where you can see the technology and get good advice. It's all about a focus on the customer.

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