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Best Buy: Hubert Joly
Wisdom From The Top with Guy Raz
The Importance of Having a Good Job
In a full employment market, we've been able to reduce the turnover in the stores to less than 30% from 60% a few years ago. In fact, there's some pockets of frontline employees like in-home advisors where the turnover is like 8%. And so we've created an environment in which people can have an exciting job and feel that they're doing great things for the people they're interacting with.
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