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6min chapter
Best Buy: Hubert Joly
Wisdom From The Top with Guy Raz
The Importance of Having the Right Team
The company was actually profitable in generating cash, but its market cap was shrinking. Best Buy joined Circuit City just a few weeks before the beginning of the very important case. We had to improve the online shopping experience because this is where the shopping journey starts. The search engine on the site was not able to find what we were looking for. There are 1,000 stores across the U.S., with Samsung coming from Moscow and fixing them together.
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