The Hardcore Self Help Podcast with Duff the Psych

422: Charles Duhigg on Becoming a Supercommunicator

20 snips
Nov 22, 2024
In this engaging conversation, Pulitzer Prize-winning journalist and author Charles Duhigg dives into the science behind effective communication. He shares insights from his book, Supercommunicators, emphasizing the importance of empathy and active listening. Duhigg breaks down different conversation types—practical, emotional, and social—and elaborates on techniques like neural entrainment to enhance connection. With practical strategies to tackle social anxiety and miscommunication, this discussion offers valuable tools for anyone looking to transform their interpersonal relationships.
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INSIGHT

Three Conversation Types

  • Conversations have three layers: practical, emotional, and social.
  • Effective communication involves recognizing these layers and aligning with the other person.
ADVICE

Matching Conversation Types

  • Diagnose conversation types by asking deep questions about values and beliefs, not just facts.
  • Invite others to match your conversation type by first aligning with theirs.
ADVICE

Looping for Understanding

  • Show active listening by using "looping for understanding": repeat back what you heard.
  • Ask for confirmation by saying, "Did I get that right?" to build trust and encourage reciprocal listening.
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