Masters of Scale

Better metrics for better culture, part 2, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein

Jun 27, 2023

Join Dr. Freada Kapor Klein, a pioneer in social impact investing, and her husband, Mitch Kapor, as they delve into building human-centered cultures. They discuss innovative investment strategies that focus on diversity and impact, like their support for the prison communication startup Pigeonly. Reflecting on Uber's early days, they navigate the ethical dilemmas in tech and share how unconventional success metrics can reshape business culture. Their journey reveals the power of aligning values with investment decisions to uplift communities.

31:05

Episode guests

Freada Kapor Klein

Highlights

AI Chapters

Episode notes

The Importance of Metrics in Demonstrating Social Impact

01:30

Leveraging AI for Scale: A Strategy Session on June 29th

00:30

Intro

2min

Connecting Families and Redefining Success Metrics

3min

Navigating Growth: Insights from a Trade Show Experience

2min

Innovative Investments and Community Uplift: The Bitwise Story

6min

Building Inclusivity Through Human-Centered Metrics

4min

Uber's Early Days and Ethical Dilemmas

15min

Empowering Diverse Investments and Navigating Business Growth

6min

In part 2 of this episode with veteran founders and investors Mitch Kapor & Dr. Freada Kapor Klein, we get into the data of building human-centered cultures. In part one, we heard how Mitch and Freada went all-in on investing their values, committing 100% of new investments in “gap-closing” companies that aim to improve society, even as they aim for scale and liquidity as well. Now, Mitch and Freada can share how that’s played out in practice, with both positive examples … and some negative ones as well. (Yes, they were early investors in Uber!)

Read a transcript of this episode: https://mastersofscale.com/

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