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Better metrics for better culture, part 2, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein

Masters of Scale

CHAPTER

Building Inclusivity Through Human-Centered Metrics

This chapter examines the impact of human-centered metrics on fostering inclusive and sustainable business environments, illustrated by real experiences in Fresno. It contrasts a product's growth journey with the challenges of acquisition, while emphasizing the need to challenge assumptions and highlights the Kapor family's investment strategies.

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