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Business Movers

Coca-Cola’s Greatest Mistake | Out With The Old | 1

Feb 11, 2021
Roberto Goizueta, a brilliant Cuban immigrant, was responsible for Coca-Cola's biggest blunder - replacing Coke with New Coke. The podcast explores the anger and frustration of customers, the rise of Coca-Cola, the decline leading to a leadership change, and the need for change and improvement. It also discusses Roberto's strategic approach, including surprising attacks and contemplating changing Coca-Cola's recipe.
41:20

Podcast summary created with Snipd AI

Quick takeaways

  • The replacement of Coca-Cola's iconic soft drink with New Coke in 1985 led to overwhelming negative response from customers, who expressed their loyalty to the original Coca-Cola and shared personal memories associated with it.
  • Roberto Goizuela, the CEO of Coca-Cola, made a strategic decision to change the Coca-Cola recipe in an attempt to revitalize the company, but it ultimately became one of the company's biggest mistakes.

Deep dives

Controversial Announcement: New Coke Replacement

In Atlanta in 1985, Coca-Cola executives announced the replacement of their iconic soft drink with a new version called New Coke. They believed that customers would prefer the sweeter, bolder flavor of New Coke, but the response was overwhelmingly negative.

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