Ask More of AI HR is the New R&D: How Organizations Can Adapt in the Age of AI | Ask More of AI with Clara Shih
Aug 21, 2024
Clara Shih speaks with Ethan Mollick, a Wharton professor and New York Times bestselling author known for his work on AI and innovation. They discuss transforming HR into an innovation driver, emphasizing its essential role in the AI age. Mollick highlights how traditional HR can operate like R&D, and he shares insights from teaching students to embrace AI in their work. They navigate the balance of AI's capabilities, the historical context of its rise, and practical strategies for organizations to encourage creativity and experimentation.
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HR as R&D
- HR departments must become the new R&D, focusing on employee AI experimentation.
- Organizations must foster sharing, learning, and incentivizing AI use cases.
Anthropomorphism in AI
- While AI isn't human, anthropomorphizing it can be helpful due to its human-like training data.
- Treat AI like a person, but remember it's still a machine.
The Steam Engine Analogy
- The steam engine analogy highlights AI's potential, not as a standalone solution, but as a tool for domain experts.
- Like skilled artisans adapted steam power, domain experts must adapt AI to specific use cases.