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HR is the New R&D: How Organizations Can Adapt in the Age of AI | Ask More of AI with Clara Shih
Aug 21, 2024
Clara Shih speaks with Ethan Mollick, a Wharton professor and New York Times bestselling author known for his work on AI and innovation. They discuss transforming HR into an innovation driver, emphasizing its essential role in the AI age. Mollick highlights how traditional HR can operate like R&D, and he shares insights from teaching students to embrace AI in their work. They navigate the balance of AI's capabilities, the historical context of its rise, and practical strategies for organizations to encourage creativity and experimentation.
35:18
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Quick takeaways
- Organizations must reimagine HR as the new R&D to foster innovation and employee creativity in the age of AI.
- Embracing AI requires a cultural shift that encourages experimentation and reduces fear, empowering employees to explore new technologies confidently.
Deep dives
The Role of HR as R&D
HR is increasingly viewed as the new research and development (R&D) department within organizations. Successful companies are those that encourage experimentation and innovation among their employees rather than stifling creativity with overly restrictive policies. This shift recognizes the importance of leveraging human potential alongside artificial intelligence (AI) to enhance organizational learning and efficiency. Organizations that not only allow but incentivize the sharing of innovative ideas from employees will thrive, as opposed to those with hidden or secretive practices stifling progress.
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