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Behind the Craft
Cancer Changed Everything: Finding Empathy, Balance, and Grace | Sharmeen Chapp (Stripe)
Aug 25, 2024
Sharmeen Chapp, Head of Product for Revenue and Finance Automation at Stripe, shares her inspiring journey of overcoming breast cancer while excelling in her career. She discusses the crucial role of empathy in leadership and how she managed her health as if product-managing cancer. Sharmeen highlights the importance of community support, balancing work and family, and emphasizes giving oneself grace during tough times. She also reflects on her rapid career growth and the user-centric culture at Stripe, showcasing how personal challenges can inspire professional excellence.
44:15
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Quick takeaways
- Empathy in leadership requires setting aside ego to foster collaboration and enhance both individual and organizational success.
- Facing a cancer diagnosis led to personal growth, emphasizing the importance of prioritization and honest communication in balancing health and work.
Deep dives
Leading with Empathy
Empathy in leadership begins with setting aside personal ego and approaching team members with genuine intentions. By actively listening to their needs and desires, leaders foster an environment where everyone can thrive, eliminating the need for competition among colleagues. This collaborative mindset not only enhances individual performance but also contributes to the overall success of the organization. The ability to balance empathy with high standards is essential; it is possible to provide constructive feedback while maintaining a supportive atmosphere.
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