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14min chapter
Cancer Changed Everything: Finding Empathy, Balance, and Grace | Sharmeen Chapp (Stripe)
Behind the Craft
Empathy and Growth in Leadership
This chapter delves into the crucial role of empathy in leadership, highlighting the importance of humility and active listening in fostering a supportive team culture. It discusses the balance between maintaining high standards and delivering constructive feedback, while also emphasizing transparency and self-awareness. The narrative includes a personal journey through various roles in tech, underscoring the value of personal reflection, adaptability, and a user-centric approach in driving product excellence.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode