The Home Service Expert Podcast

Insights from a Marketing Veteran with Megan Beattie

Dec 15, 2025
Megan Beattie, a marketing consultant with nearly two decades of experience, dives into the vital role of execution in consulting and leadership. She discusses the significance of scripts and ethical canvassing techniques, emphasizing that effective training is crucial for sales success. Megan shares insights on overcoming delegation challenges and the positive impact of personal experiences on leadership. The conversation also explores the future of AI in business and the importance of investing in training for sustainable growth.
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INSIGHT

Scripts Enable Consistent, Empathetic Selling

  • Scripts make performance measurable and manageable across teams.
  • Memorize scripts so reps can listen and adapt naturally to customers.
ADVICE

Daily Role‑Play Beats One‑Off Training

  • Train new hires on scripts and role-play every day during onboarding.
  • Keep daily reps and spaced repetition to prevent agents drifting off-script.
ANECDOTE

First Job Taught Power Of Words

  • Megan started calling vacation-entry winners at 17 and learned how phrasing shapes responses.
  • She used words like "register" instead of "sign up" to reduce resistance.
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