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BetaTalk - The Renewable Energy and Low Carbon Heating Podcast
The Ideal Experience for a Heat Pump Customer
Mar 26, 2024
Paul Eastwood, Head of Energy Systems Planning at OFGEM and past Senior Climate and Energy Advisor, discusses the ideal customer journey for heat pump installations. Topics include heat loss assessments, securing quotes, install options, controls, servicing, and cost comparison with boilers.
01:15:46
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Quick takeaways
- A positive customer experience during heat pump installations is crucial for instilling confidence and satisfaction.
- The detailed breakdown of costs and technical requirements for heat pump installations highlights the investment and expertise needed for sustainable heating solutions.
Deep dives
Significant Savings and Increased Comfort with Heat Pump Installation
The podcast episode discusses the installation of a heat pump in the home, emphasizing the notable savings achieved and the increased comfort experienced. Previous challenges with a gas boiler, including fluctuating temperatures and high costs, contrast with the consistent warmth and efficiency provided by the new heat pump system.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode