
Paul Eastwood
Head of Energy Systems Planning at OFGEM and past Senior Climate and Energy Advisor at the Foreign, Commonwealth and Development Office
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Mar 26, 2024 • 1h 16min
The Ideal Experience for a Heat Pump Customer
Paul Eastwood, Head of Energy Systems Planning at OFGEM and past Senior Climate and Energy Advisor, discusses the ideal customer journey for heat pump installations. Topics include heat loss assessments, securing quotes, install options, controls, servicing, and cost comparison with boilers.