6min chapter

BetaTalk - The Renewable Energy and Low Carbon Heating Podcast cover image

The Ideal Experience for a Heat Pump Customer

BetaTalk - The Renewable Energy and Low Carbon Heating Podcast

CHAPTER

Exploring Trust and Preferences in the Heating Industry

This chapter analyzes trust dynamics in the heating industry, focusing on the choice between local and national companies, trust factors, personal relationships, and customer preferences. It also touches on the evolving nature of the industry and engineers' working preferences.

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