17min chapter

BetaTalk - The Renewable Energy and Low Carbon Heating Podcast cover image

The Ideal Experience for a Heat Pump Customer

BetaTalk - The Renewable Energy and Low Carbon Heating Podcast

CHAPTER

Exploring Hybrid Heating Systems for Older Houses

The chapter delves into the challenges and considerations of installing heat pump systems in older houses, emphasizing the preference for hybrid installations and the industry's focus on certain project types. It discusses the complexities of selecting the right technology for customers, the risks of incorrect sizing, and the importance of thorough discussions with installers for customer satisfaction. The conversation also touches on customer motivations, environmental concerns, compatibility with existing infrastructure, and the competition and evolution within the heat pump industry.

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