
 Creating the World's Best Client Experience
 Creating the World's Best Client Experience The TRUST Tipping Point with Mike Schmidt and AJ Rivera
 Sep 5, 2024 
 Mike Schmidt and AJ Rivera, co-founders of AnchorWave and experts in digital marketing, dive deep into the importance of trust in the buyer's journey. They discuss how consistent messaging and a robust online presence can enhance consumer confidence. The duo highlights the value of reputation management and the significance of personal branding, urging businesses to connect authentically with their audience. Furthermore, they share their journey of transitioning from one-off projects to stable, recurring revenue models for sustainable growth. 
 Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5  6 
 Intro 
 00:00 • 6min 
 Building Trust in the Digital Age 
 05:31 • 15min 
 Building Trust and Presence in the Digital Marketplace 
 20:22 • 5min 
 Building a Strong Marketing Foundation Through Reputation Management 
 25:20 • 3min 
 The Power of Authenticity in Personal Branding 
 28:13 • 5min 
 Transforming Business Models for Stable Revenue 
 33:35 • 11min 
