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3min chapter
The TRUST Tipping Point with Mike Schmidt and AJ Rivera
Creating the World's Best Client Experience
Building a Strong Marketing Foundation Through Reputation Management
This chapter emphasizes the critical role of online reputation and customer reviews in establishing a solid marketing framework. It discusses the impact of review quantity and recency, the importance of engaging with feedback, and the need to control the narrative that shapes a business's online presence.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode