Guy Kawasaki's Remarkable People

Bob Sutton: Mastering Organizational Friction for Better Leadership

Sep 18, 2024
Join Bob Sutton, a renowned organizational psychologist and Stanford professor, as he dives into the dual nature of workplace friction. He humorously navigates the Asshole Rating Self-Exam and discusses how to savor success as a leader. Learn about the value of productive friction and how small changes can improve efficiency, illustrated by innovative examples like TSA PreCheck. Sutton emphasizes the importance of simplifying communication and reducing barriers in organizations to enhance both productivity and employee well-being.
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