9min chapter

Guy Kawasaki's Remarkable People cover image

Bob Sutton: Mastering Organizational Friction for Better Leadership

Guy Kawasaki's Remarkable People

CHAPTER

Navigating Complexity in Healthcare Records

This chapter explores the hurdles faced with electronic medical records in healthcare, showcasing a campaign in Hawaii aimed at simplifying the system. It emphasizes how small changes driven by collective input can enhance efficiency and reduce stress, while also reflecting on broader organizational challenges in both healthcare and tech industries.

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