

How to Embrace Ambiguity When Making Decisions
24 snips Jul 17, 2024
Wendy Smith, a management professor, and Marianne Lewis, the Dean at the University of Cincinnati, co-author the book "Both/And Thinking." They discuss how leaders can embrace ambiguity in decision-making rather than choosing between binary options. By reframing questions, they reveal how to find creative solutions and foster interdependencies. Their insights highlight the significance of balancing compassion with competence in leadership, particularly in navigating complexities during challenging times.
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Either/Or Thinking and Anxiety
- People are drawn to either/or thinking because it reduces anxiety in decision-making.
- This approach, while sometimes helpful, can limit creativity and broader solutions.
Both/And Thinking
- Both/and thinking involves exploring competing ideas before making decisions.
- This approach allows for a deeper understanding of each side and potential synergies.
Balancing Today and Tomorrow
- Effective organizations must balance current operations with future innovation.
- Focusing solely on one aspect can hinder long-term success.