How Leaders Lead with David Novak
3 More Questions (Alan Shaw) with David Novak and Koula Callahan
Jul 29, 2024
David Novak, a seasoned corporate leader and former CEO, joins Koula Callahan for an engaging discussion. They delve into Novak's journey to the top and how he navigated his path from finance to leadership. The conversation covers the challenges of integrating outside consultants during crises, emphasizing the need for credibility and openness. Additionally, they unpack crisis management strategies, particularly Novak's approach to Norfolk Southern's major derailment, highlighting the critical role of transparency and community engagement in leadership.
12:06
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Quick takeaways
- Alan Shaw's extensive cross-functional experience at Norfolk Southern illustrates the importance of developing a diverse skill set for effective leadership.
- Effective crisis management requires leaders to be transparent, accountable, and visibly present to rebuild trust and ensure safety.
Deep dives
Leadership Through Experience
Alan Shaw's journey at Norfolk Southern demonstrates the value of growing within a company. He held various roles over three decades, from finance to marketing, which allowed him to develop a well-rounded skill set. Shaw's experience parallels that of David Novak at PepsiCo, where focusing on marketing provided him with visibility and opportunities for advancement. This path of cross-functional experiences is vital for leaders, as it enables them to better understand all aspects of their organization and ultimately enhances their effectiveness.
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