How Leaders Lead with David Novak cover image

3 More Questions (Alan Shaw) with David Novak and Koula Callahan

How Leaders Lead with David Novak

CHAPTER

Navigating Leadership Challenges and Crisis Management

This chapter explores the difficulties leaders encounter with entrenched company dynamics and the necessity of external insights for progress. It highlights Norfolk Southern's CEO tackling a major derailment crisis, emphasizing transparency and proactive measures in addressing community safety concerns.

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