TruthWorks The Domains of Trust with Charles Feltman
Nov 26, 2024
Charles Feltman, an executive coach and bestselling author of "The Thin Book of Trust," shares insights on fostering trust in organizations. He discusses the four essential domains of trust: care, sincerity, reliability, and competence. Feltman emphasizes that transparency and communication are crucial for building dependable teams. He provides practical strategies for enhancing workplace relationships and highlights the importance of empowering employees through support and open dialogue, especially during transitions.
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Trust Domains
- Trust is often perceived as binary (all or nothing).
- A framework with distinct domains helps understand its nuances and facilitate discussions.
Four Domains of Trust
- Build trust by demonstrating care, sincerity, reliability, and competence.
- Acknowledge shortcomings to build trust, rather than hiding them.
Project Management and Reliability
- Project managers were initially tasked with identifying the cause of project delays.
- They realized unreliable team members were the root cause, hindering their ability to focus on other tasks.
