This New Way

Efficient One-on-Ones and Diligent Hiring: How to Become a Trustworthy Manager with Mark Horstman (Co-founder and Host of Manager Tools)

May 13, 2021
Mark Horstman, Co-founder of Manager Tools, discusses the importance of trust in management, emphasizing communication quality and quantity. He advocates for tough-to-fill positions for diligent hiring and more one-on-ones for efficient management. Insights on leadership, one-on-one meetings, and impactful hiring processes are shared, highlighting the value of building trust and prioritizing team dynamics.
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ADVICE

Building Trust

  • Build trust with directs by focusing on communication quantity and quality.
  • Talk about things that matter to them, not just to you.
ADVICE

Measuring Trust

  • Don't ask directs "Do you trust me?".
  • Use anonymous surveys or pulse surveys to gauge trust levels.
ADVICE

One-on-Ones

  • Implement one-on-ones to increase trust and free up your calendar.
  • Schedule them 5 weeks out to avoid conflicts.
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