Mark Horstman, Co-founder of Manager Tools, discusses the importance of trust in management, emphasizing communication quality and quantity. He advocates for tough-to-fill positions for diligent hiring and more one-on-ones for efficient management. Insights on leadership, one-on-one meetings, and impactful hiring processes are shared, highlighting the value of building trust and prioritizing team dynamics.
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Quick takeaways
Trust in management is built on effective communication, both in quantity and quality.
Regular one-on-one meetings reduce micromanagement and enhance trust between managers and team members.
Hiring individuals better than oneself is crucial for successful team building and achieving organizational goals.
Deep dives
Understanding the Role of Management
Management is defined by behaviors and not by personality traits or technical skills. The podcast emphasizes the importance of focusing on habits and experiences to excel in management, rather than personal characteristics.
Importance of Trustworthy Communication
Mark Horstmann stresses the significance of trustworthy communication as a manager. Trust is measured by the quality and quantity of communication, highlighting the need for open and valuable interactions with team members.
Effectiveness of Regular One-on-One Meetings
Increasing the frequency of one-on-one meetings leads to less micromanagement and more time for managers. Mark explains that these meetings foster trust and mutual respect, allowing for valuable conversations and improved relationships with team members.
Building Trust Through Communication
To enhance trust within a team, managers should focus on quality and quantity of communication. Trust is measured by the value and interest in conversations, underscoring the importance of engaging dialogues that resonate with team members.
Setting High Standards in Hiring
Aiming to hire individuals better than oneself is essential for effective team building. Mark emphasizes the need for rigorous hiring practices that set a high bar to attract candidates who align with the team's goals and possess the necessary behaviors for success.
In episode 49, Mark Horstman shares how to become a trustworthy manager.
Mark Horstman is the Co-founder and Host of Manager Tools, a podcast with more than 1500 episodes.
With an impressive career history, Mark has been an Army officer, a sales and marketing executive at Procter and Gamble and has delivered his training in The White House.
In this episode, Mark emphasizes the importance of being trustworthy as a manager... and how trust is measured by the quantity and the quality of your communication.
Mark also shares why new positions should be hard to fill and having more one-on-ones will result in less management and more time in your calendars.
Tune in to hear all about Mark’s leadership journey and the lessons learned along the way!
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