AI in Financial Services Podcast

From Reactive to Proactive Business Capabilities in Financial Services - with Zac Maufe of Google Cloud

Jul 24, 2023

23:27

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Episode notes

Introduction

3min

The Conflict Between Legacy and Digital Data

3min

How to Frame the Conversation to Get Executive Buy-in for the Investments in Talent

3min

AI and Data: Personalization and Customer Experience

3min

The Importance of Data in the Digital World

5min

The Proactive Approach to Compliance

5min

The Importance of Customer Experience Data in Financial Institutions

3min

Today’s guest is Zac Maufe, Head of Regulated Industries at Google Cloud. He joins us on today’s show to talk about the challenges facing banking leaders in moving to the cloud, winning executive buy-in for new approaches to talent acquisition in data, and why competition in customer experience proves that financial services remain a “relationship business.” To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.