

From Reactive to Proactive Business Capabilities in Financial Services - with Zac Maufe of Google Cloud
Jul 24, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 3min
The Conflict Between Legacy and Digital Data
02:34 • 3min
How to Frame the Conversation to Get Executive Buy-in for the Investments in Talent
05:25 • 3min
AI and Data: Personalization and Customer Experience
08:32 • 3min
The Importance of Data in the Digital World
11:24 • 5min
The Proactive Approach to Compliance
16:03 • 5min
The Importance of Customer Experience Data in Financial Institutions
20:35 • 3min