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From Reactive to Proactive Business Capabilities in Financial Services - with Zac Maufe of Google Cloud
AI in Financial Services Podcast
The Importance of Customer Experience Data in Financial Institutions
Customers expect financial institutions to have their back, right? Right. And I think that's also where folks feel they have that expectation that that's where their personal data is going to come in handy. Zach: It just doesn't feel like we quite had that same common experience maybe before the pandemic, but certainly after.
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