AI in Financial Services Podcast cover image

From Reactive to Proactive Business Capabilities in Financial Services - with Zac Maufe of Google Cloud

AI in Financial Services Podcast

CHAPTER

The Importance of Customer Experience Data in Financial Institutions

Customers expect financial institutions to have their back, right? Right. And I think that's also where folks feel they have that expectation that that's where their personal data is going to come in handy. Zach: It just doesn't feel like we quite had that same common experience maybe before the pandemic, but certainly after.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner