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From Reactive to Proactive Business Capabilities in Financial Services - with Zac Maufe of Google Cloud

AI in Financial Services Podcast

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The Importance of Customer Experience Data in Financial Institutions

Customers expect financial institutions to have their back, right? Right. And I think that's also where folks feel they have that expectation that that's where their personal data is going to come in handy. Zach: It just doesn't feel like we quite had that same common experience maybe before the pandemic, but certainly after.

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