Trying to Persuade and Other Big Mistakes Marketers Make
Jul 23, 2024
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Leslie Zane, founder of Triggers Brand Consulting, discusses the power of instinct over persuasion in marketing. Topics include shifting from traditional tactics to instinctual marketing, building strong brand associations, balancing familiarity with uniqueness, and applying branding strategies to personal branding for success
Appealing to instincts trumps persuasion in marketing according to neuroscience.
Familiarity and distinctiveness are crucial in driving customer decisions and brand success.
Deep dives
Marketing Evolution: From Persuasion to Instinct
Traditional marketing focused on persuading customers using conscious arguments, but research shows that most decisions stem from the instinctive mind. Marketers now should appeal to instincts rather than persuasion to drive growth and brand success.
Overcoming Negative Associations for Brand Success
Brands accumulate positive and negative associations in the subconscious mind, affecting customer perceptions. To drive growth, companies need to identify and overcome negative brand associations with targeted strategies to evolve brand perceptions.
Distinctiveness Vs. Familiarity in Marketing
While uniqueness was previously emphasized in marketing, familiarity and distinctiveness play key roles in customer decision-making. Brands should embrace familiarity, creatively incorporating distinctive elements to connect with customers on an instinctive level and drive success.
Many marketers today focus on getting consumers to consciously change their behavior. But that’s a sure path to failure, according to Leslie Zane, founder of Triggers Brand Consulting. She says neuroscience research shows that mastering instinct is far more effective than persuasion. And she shares her key lessons for aligning with the instinctive mind to improve company brands, new products, social campaigns, or your own personal brand. Zane is the author of the book The Power of Instinct: The New Rules of Persuasion in Business and Life.
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