HBR IdeaCast

Trying to Persuade and Other Big Mistakes Marketers Make

74 snips
Jul 23, 2024
Leslie Zane, founder of Triggers Brand Consulting and author of The Power of Instinct, dives deep into the world of marketing beyond traditional persuasion. She emphasizes the importance of tapping into the instinctive mind, as opposed to merely influencing conscious thought. Zane critiques outdated marketing tactics and highlights how brands can revitalize their images by aligning with consumer instincts. She also shares insights on personal branding, encouraging individuals to build their unique identities strategically, akin to successful corporate brands.
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INSIGHT

Ineffective Persuasion

  • Traditional marketing targets the conscious mind, aiming to persuade through arguments.
  • This approach is ineffective because the conscious mind makes only 5% of decisions and resists change.
INSIGHT

The Power of Instinct

  • Consumers don't buy based on need or loyalty but on instinct, driven by their subconscious.
  • Marketing should target the instinctive mind, which is more receptive to influence.
ADVICE

Target the Instinctive Mind

  • Understand the 'brand connectome,' which consists of cumulative memories associated with a brand.
  • Target the instinctive mind by leveraging existing ideas and associations.
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