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HBR IdeaCast

Trying to Persuade and Other Big Mistakes Marketers Make

Jul 23, 2024
Leslie Zane, founder of Triggers Brand Consulting and author of The Power of Instinct, dives deep into the world of marketing beyond traditional persuasion. She emphasizes the importance of tapping into the instinctive mind, as opposed to merely influencing conscious thought. Zane critiques outdated marketing tactics and highlights how brands can revitalize their images by aligning with consumer instincts. She also shares insights on personal branding, encouraging individuals to build their unique identities strategically, akin to successful corporate brands.
25:01

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Appealing to instincts trumps persuasion in marketing according to neuroscience.
  • Familiarity and distinctiveness are crucial in driving customer decisions and brand success.

Deep dives

Marketing Evolution: From Persuasion to Instinct

Traditional marketing focused on persuading customers using conscious arguments, but research shows that most decisions stem from the instinctive mind. Marketers now should appeal to instincts rather than persuasion to drive growth and brand success.

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