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HBR IdeaCast

Trying to Persuade and Other Big Mistakes Marketers Make

Jul 23, 2024
Leslie Zane, founder of Triggers Brand Consulting, discusses the power of instinct over persuasion in marketing. Topics include shifting from traditional tactics to instinctual marketing, building strong brand associations, balancing familiarity with uniqueness, and applying branding strategies to personal branding for success
25:01

Episode guests

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Quick takeaways

  • Appealing to instincts trumps persuasion in marketing according to neuroscience.
  • Familiarity and distinctiveness are crucial in driving customer decisions and brand success.

Deep dives

Marketing Evolution: From Persuasion to Instinct

Traditional marketing focused on persuading customers using conscious arguments, but research shows that most decisions stem from the instinctive mind. Marketers now should appeal to instincts rather than persuasion to drive growth and brand success.

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