Leading in a Complex World with Jennifer Garvey Berger
Jun 6, 2024
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Jennifer Garvey Berger, Co-founder of Cultivating Leadership, discusses complexity in leadership, distinguishing between complexity and complicatedness. She explores challenges in industries like airlines vs healthcare, emphasizing the importance of human factors and interdisciplinary communication. Berger also talks about navigating leadership challenges during uncertain times, focusing on resilience and effective conflict resolution within groups.
Modern leadership embraces innovation and collectivity to navigate complexity.
Healthcare leadership requires teamwork, collaboration, and a holistic view for integrated patient care.
Deep dives
The Shift to Complexity in Leadership
Leadership in a complex world has evolved due to factors like increased uncertainty, technological advancements, and global interconnectedness. The podcast discusses how traditional leadership styles focused on predictability and expertise are transitioning towards embracing innovation, experimentation, and collectivity to navigate modern complexities.
Challenges in Healthcare Leadership
The podcast highlights challenges in healthcare leadership related to siloed specialization and hierarchical structures. It emphasizes the importance of teamwork, interdisciplinary collaboration, and a holistic view of patient care. The example of navigating conflicting medical advice during cancer treatment illustrates the need for a more integrated approach in healthcare.
Mind Traps in Leading Through Complexity
The episode explores common 'mind traps' that leaders fall into during complex situations, such as the need to assert control, seek agreement, and adhere to simple narratives. It emphasizes the significance of acknowledging uncertainty, fostering resilience, and promoting constructive disagreement within teams to effectively navigate complexity. The discussion includes insights on ensuring alignment between confidence and transparency in leadership communications during uncertain times like the COVID-19 pandemic.
Jennifer is the co-founder and CEO of Cultivating Leadership, Jennifer blends deep theoretical knowledge with a driving quest for practical ways to make leaders’ lives better. She coaches executives and executive teams, designs and teaches leadership programs. In her practice and in her four acclaimed books, Jennifer has developed a series of tools and approaches that help leaders around the globe to grow their inner agility and thrive in uncertain and complex circumstances. When she’s not working with clients and colleagues, you can find her in the French countryside, where she has bought a house with eleven friends who live in community and try to keep the dog from terrifying the cats.