How to Use Video Content to Engage HCPs: Secrets From Other Industries with Chris Savage, Co-founder and CEO of Wistia
Dec 7, 2022
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Chris Savage, Co-founder and CEO of Wistia discusses the impact of video on customer expectations, the challenges of producing high-quality videos in pharma and healthcare, and the shifting perspective towards video content creation. They also explore the significance of video content in healthcare and the future of video marketing.
Companies should empower their teams to create their own video content alongside high-production videos.
Tailoring video length and content based on customer expectations is crucial for driving conversions.
Deep dives
The Power of Video in Business
The podcast episode explores the power of video in the business world, highlighting the importance of meeting customer expectations in the digital age. The speaker emphasizes that while high-production videos are still essential, companies should also empower their teams to create their own content. The shift in audience expectations due to COVID has created new opportunities for using video throughout the customer journey. The podcast emphasizes the need to adapt to these changing expectations and use video to connect with customers at various touchpoints.
Producing Cost-Effective Videos
The podcast discusses strategies for producing cost-effective videos, particularly in industries like pharmaceuticals and healthcare. The speaker suggests remote recording as a viable option, utilizing local resources for lighting and sound setup. They also recommend leveraging talking heads and batching multiple doctors' recordings in one setting to decrease costs. Empowering experts by providing high-quality video production builds their confidence to focus on the message. The podcast emphasizes the importance of making video production more accessible and less daunting for experts in various fields.
Tailoring Video Length and Content for Conversions
The podcast delves into the topic of using videos for conversions and suggests tailoring video length and content based on where customers are in the buying process. Previously, shorter videos were preferred for higher engagement. However, with the rise of short-form video platforms like TikTok, long-form content has become more compelling for deepening connections with customers who are already engaged. The speaker highlights the importance of considering the audience's expectations and preferences when determining video length and type to drive conversions.
Optimizing Platforms and Delivery of Videos
The podcast explores the role of different platforms and video delivery methods in marketing. It discusses platforms like YouTube and ad-free environments and emphasizes the need to utilize both rented and owned platforms effectively. While YouTube is a social platform with a vast audience, it may not be the best fit for every use case. The speaker advises evaluating efforts on YouTube similar to other social platforms and emphasizes the need to build owned audiences through content hubs. Furthermore, the podcast highlights the growing threat of TikTok to YouTube and the importance of staying updated on emerging trends in platform preferences.
Pharma/AOR Executives: Make sure you grab a complimentary copy of our 3-Step Guide To Using the Netflix-Like Content Hubs to Engage HCPs in 30-90 Days 👉 3-Step Free Guide
In this episode, Bozidar is joined by Chris Savage, Co-founder and CEO of Wistia.
They cover:
How long should videos be to drive HCP behavior change?
Why don't peer-to-peer videos need to be high-production and costly?
Owned HCP audience versus rented HCP audience - how can pharma benefit from both?
“Pharma Launch Secrets” is a podcast by Evermed and hosted by CEO Bozidar Jovicevic. We host direct, actionable conversations with world-leading pharma launch experts and help you stay up-to-date with the latest trends and strategies to help you launch your product successfully.