The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

432. Mastering Ethical Influence with Brian Ahearn (Refreshed Episode)

Sep 30, 2024
Brian Ahearn, a distinguished expert in ethical influence and a certified trainer in the Cialdini Method, shares insights on the power of ethical persuasion. He reveals the rigorous certification process and highlights actionable tips from his book, 'Influence People.' Brian discusses the art of personalized communication, demonstrating how handwritten notes can enhance engagement. He also unveils the significance of the word 'because' in effective persuasion, emphasizing its role in fostering trust and collaboration in both personal and professional settings.
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ANECDOTE

Social Proof in Action

  • Brian Ahearn shares a story about an IT guy, Jim, who struggled to get responses.
  • Using social proof by replying all, Jim successfully nudged a straggler to complete a task.
ANECDOTE

Sticky Note Nudge

  • A company used handwritten sticky notes on cover letters, doubling survey response rates.
  • An accounting manager used this tactic to recover $700,000 in overpaid commissions.
ADVICE

Boost Email Responses

  • Reread emails before sending to ensure persuasive language.
  • Change statements into questions to encourage responses and boost compliance.
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